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  • Writer's pictureRachel Parks

Meet the People of WelcomeHome: Ashley Stevenson, Director of Learning and Support

Welcome to our series featuring the amazing team at WelcomeHome! Our best-in-class CRM is powered by exceptional individuals who are not only skilled but also outstanding human beings.


Introducing Ashley Stevenson, Director of Learning and Support! Ashley has nearly a decade of experience in education and transitioned to WelcomeHome, starting in support and quickly growing into a director role, almost 2 years ago. You can read more about Ashley's journey to WelcomeHome and her leadership qualities below.


Meet Ashley

  • Describe yourself in 3 words: Kind, Driven, & Reliable

  • Favorite books, movies, or TV shows? My favorite book of all time is Untamed by Glennon Doyle. The author tells a story that inspires us all to release our “inner cheetah.” I’m always looking for ways to improve myself, and this book helped inspire me! My TV guilty pleasures are crime documentaries, Vanderpump Rules & Selling Sunset.

  • Interests outside of work? Anything to get outside! Whether taking my dogs on a walk, hiking, kayaking, or heading to the beach, I’ll be happy! Most recently, I started taking golf lessons and got a standup paddleboard.

  • Strengths Finder: The relator! I enjoy close relationships with others. I find deep satisfaction in working hard with friends to achieve a goal.

  • Enneagram: I’m a Type 3-The Achiever


Q & A with Ashley


Describe your journey to WelcomeHome?

My journey to WelcomeHome was a unique path I will forever be grateful for! I spent almost a decade working in public education as a first-grade teacher in the suburbs of Chicago. At about the 5-6 year mark, I started getting the itch to explore other options outside the classroom. At that point, I earned my Masters in Educational Leadership, hoping to one day serve as a Principal or Dean at an elementary school.


As life happened, my family, with whom I’m very close, moved from Illinois to Atlanta. I quickly followed and started teaching in Georgia. After a year, I knew that my itch to explore options outside of education was becoming something I couldn’t ignore. Luckily, I connected with a WelcomeHome employee who shared that she thought the support associate role would be an excellent fit for someone looking to utilize skills from the classroom but in a different setting. I made the leap of faith and have never looked back!


What do you love about working in customer support? 

I enjoy helping people, so I was initially interested in working in Support. Guiding, training, and teaching are natural strengths of mine, especially as a former educator. Throughout my time at WelcomeHome and within the support function, I have found much personal fulfillment in collaborating with the support team. Ashton, Ben, Francesca, and Pierce make working in support a collaborative and supportive learning experience. We work together to problem-solve, guide, and teach our end users! I like being part of a team that works together and encourages each other to learn and grow.


Why WelcomeHome?

Saying that WelcomeHome is a collaborative, supportive & welcoming work environment only scratches the surface and fails to address the most significant factor: the people. How can you not fall in love with a place that has a genuine buzz of excitement brewing under the surface at all times? The people who work at WelcomeHome are some of the most inspiring people I’ve ever encountered, from their intellect and wisdom to their collaborative and fun nature. WelcomeHome is the perfect blend of goals, ambitions, hard work, excitement, and fun.


What makes a successful leader? 

A successful leader can get in the weeds and work hard while defining and pushing for a larger vision and goals. A successful leader empowers each team member to grow, learn, and have confidence in their potential and abilities. 


My favorite Simon Sinek quote is: “Leadership is not about being in charge. Leadership is about taking care of those in your charge.”


Favorite quote? 

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel” - Maya Angelou


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