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WelcomeHome is a SOC 2 compliance organization. SOC 2 is a cybersecurity compliance framework developed by the American Institute of Certified Public Accountants (AICPA). The primary purpose of SOC 2 is to ensure that third-party service providers store and process client data in a secure manner.

Our Privacy Policy

We only use the information that you provide us voluntarily. We ensure a high level of security, privacy and confidentiality in managing this information.


Welcome Home Software (“us”, “we”, or “our”) operates the website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

We provide lead scoring applications for our clients who are Senior Housing Operators. Through our website at, we collect e-mail addresses of visitors. Through our applications, we also collect information about what our clients provide to us. This information pertains to their communities such as names, addresses, type of units, and e-mails of users of our applications. They also enter information about the e-mail or phone number of their prospects/leads, and occasionally their full names and addresses. This privacy notice discloses the privacy practices for our website and applications. It will notify you of the following:

  1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, Retention and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or through our website and application forms. We will not sell or rent this information to anyone.

For our website, we will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization. For our applications, we will use the information you provide about your prospects/leads, only to perform lead scoring services, which you require us to do, through a preexisting contract.

How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can also cancel the contract for lead scoring services at any time.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you and your prospects/leads.

  • Change/correct any of this data.

  • Have us delete any of this data.

  • Express any concern you have about our use of this data.


We take precautions to protect your information. When you submit sensitive information via the website or via our applications , your information is protected both online and offline. We use Amazon Web Services (AWS) for storing data in the cloud, which incorporate a high level of security, confidentiality and privacy.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, key software test personnel) are granted access to personally identifiable information, for validating our applications. The computers/servers in which we store personally identifiable information are kept in a secure environment by Amazon.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800) 980-8661 or via email at

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