WelcomeHome comes in two tiers: Core and Enhanced.
Not sure which is right for your team?
Compare them here.
Trusted by senior living communities nationwide
WELCOMEHOME CORE
Most CRMs aren't built for senior living. WelcomeHome is.
WelcomeHome Core gives your team tools to manage prospects, track the sales journey, and drive move-ins: effortless outreach, AI insights, and reporting designed for senior living.
Prospect and lead
management
Reporting and analytics
In-platform email,
call, and text
AI Snapshot
Automated follow-up
Referrer management
WELCOMEHOME ENHANCED
More Tools. More Conversions.
Enhanced Call Tracking
Dedicated tracking numbers automatically capture every inbound marketing call. Calls are then transcribed, AI-summarized, and run through configurable lead qualification so your team knows exactly which calls are worth acting on, which campaigns drive them, and which convert to tours and move-ins.
Visual Email Builder
Build and send branded emails fast. Start from a ready-made template, customize with the block editor, or import your own HTML for full flexibility. Preview on desktop and mobile, insert personalization with merge fields, and send a test before it goes out.
Enhanced Automated Sequences
Build multi-step sequences across email, text, and tasks that trigger automatically based on prospect behavior. Dynamic Lists keep your audiences up to date as your pipeline evolves, so the right message always reaches the right person without manual effort.
OUR RESULTS
Close more tours.
Move more residents. Grow NOI.
Communities see 70%+ improvement in sales conversion
70%+
90%
Teams achieve 90% platform adoption within the first 90 days
48 hr
Operators complete onboarding with an average 48-hour data migration
<12 min
Customer support resolves issues in an average of less than 12 minutes
INTEGRATIONS
Works with the systems
you already use.
From property management to EMR/EHR, WelcomeHome integrates with the platforms senior living teams rely on.
CUSTOMER SUPPORT
When your team needs help, real people answer.
Delays cost occupancy. That's why WelcomeHome gives your team direct access to real support specialists who understand senior living workflows, sales processes, and community operations, not generic call centers or endless ticket queues.
Sub 12-minute average support resolution time
Support from CRM specialists
Fast onboarding and hands-on implementation
Partners who know your communities and operations
Your CRM. Wherever You Are.
The WelcomeHome Mobile App keeps your team connected to every prospect, follow-up, and move-in opportunity in real time.
Full prospect management on the go
Real-time notifications the moment something needs attention
In platform call, text, and email
100% feature parity between desktop and mobile
Log calls easily with talk-to-text
Integrates directly with your apps (Google Maps, Waze, etc.)
Respond faster. Convert more.
Same-day follow-up dramatically improves move-in likelihood. Give your team instant access to leads, tasks, and communications from anywhere.
Everything your team needs, in your pocket.
Call, text, email, review notes, manage tasks, and access full prospect history wherever you are. Daily planner with synced calendars and scheduled activities.
Keep tour momentum alive.
Follow up immediately after tours, schedule Executive Director outreach, and keep families engaged while interest is highest.
Customer voices
300+ 5 star reviews. A 5.0 Google rating. And a team obsessed with your success.
Book a Live Demo with a CRM Specialist
Takes 60 minutes | No obligation | Tailored to your community