WelcomeHome CRM now integrates directly with WellSky Personal Care, syncing client details, inquiries, and schedules in near real time, at no added cost. Agencies eliminate duplicate data entry between intake and operations, cutting 6-8 hours a week of manual reconciliation. Results: an 11.8% increase in inquiry-to-assessment and a 10.6% increase in inquiry-to-start-of-care. WellSky customers can contact WelcomeHome to learn how the integration works for their agency.

The moment a family fills out your form is often when they’re won or lost. What is speed-to-lead in home care? Home care inquiries don't necessarily come in during business hours. They come in after a hospital discharge, during a family crisis, late at night when an adult child finally sits down and starts searching. By the time they fill out your form, they've probably filled out two or three others. They're not carefully evaluating. They're waiting for a response. Speed-to-lead is the time...

WelcomeHome added two new features for home care teams: Enhanced Automations and the Visual Email Builder. Enhanced Automations builds multi-step follow-up sequences across email, text, and tasks for prospects and referral partners, triggered automatically based on where each contact is in the pipeline. The Visual Email Builder allows home care teams to create branded, personalized emails using ready-made templates without design experience or external tools.