The Leads Are Falling. The Sky Is Not. Here's What's Happening.
Why are senior living lead volumes declining?
Lead volume in senior living fell roughly 20% between January 2025 and June 2026 — but move-ins didn't follow. Almost 87% of the decline came from a single source: aggregators. Organic and digital leads held steady, and communities that reduced aggregator dependency are still filling units. The story isn't falling demand. It's a shift in where leads come from and which ones convert.