WelcomeHome is passionate about making things easier for our senior living operators.
If you are interested in joining our team, check out the open positions.
Don't see a match? Reach out to jobs@welcomehomesoftware.com and let's see if there's a fit.
Open Positions
About WelcomeHome
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators.
Since product launch, our company has experienced dramatic growth, fueled by passionate clients.
Our high-performance culture and triple-digit growth have been recognized by employees and customers and WelcomeHome has a perfect rating on Google and Glassdoor. More importantly,
with our clear product differentiation, we have experienced an incredible win rate while growing to 1,500 communities served.
And, we are just getting started. The company is at the early stages of disrupting the industry and has set its near-term goal of doubling the number of clients served.
About the Role
As an Enterprise Account Executive, you will work directly with our Vice President of Sales to generate new revenue through the addition of new senior living operators. Success is based on inbound and outbound sales activity that involves performing company research, navigating to key decision makers, generating interest, qualifying and closing deals (contact through contract), seamless and successful handoff to Customer Success and quota attainment.
Specific responsibilities include:
- Target and sell to enterprise senior living operators, with a focus on opportunities with ACV of $180,000-600,000
- Prospect, educate, qualify, and develop target accounts and create sales-ready leads and opportunities
- Interact with prospects via telephone, online meetings, email, and occasional in-person meetings
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
- Present and demo the platform using web tools to prospects and customers
- Become a trusted resource on senior living sales and sales management best practices
- Develop and maintain excellent relationships with prospects
- Attend trade shows and appropriate conferences
- Coordinate and work with the extended team, particularly Customer Success (to ensure the seamless and successful onboarding of new customers) and Product Development (to communicate features and functionality needs)
For remote candidates, travel is expected to amount to 3-5 days per month. This will be a combination of time in the Atlanta headquarters, in-person selling, and at industry events.
About You
The ideal candidate is an organized, thoughtful, and detail-oriented individual who is inspired by innovation and our customer’s success. In addition, you will have:
- 7+ years in full cycle SaaS/B2B sales roles, with experience selling software solutions to large enterprise
- 3+ years of experience selling sales tools and a deep knowledge of the enterprise tech landscape
- A consultative, relationship-driven sales philosophy and an innate desire to help clients
- Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers
- Track record of long-term success and upward mobility in previous roles
- Ability to travel to clients
- Strong competitive spirit
What You'll Get
WelcomeHome values all of its employees and strives to provide a competitive compensation package.
Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.
But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.
Get In Touch
If interested, please reach out to Jobs@welcomehomesoftware.com or fill out our jobs form.
About WelcomeHome
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators.
Since product launch, our company has experienced dramatic growth, fueled by passionate clients.
About the Role
The People Operations Manager will drive the Human Resources function of the organization.
Responsibilities include:
- Coordinate employee recruiting process, managing postings, resume filtering, coordination of interviews, hiring and onboarding process
- Serve as an advisor to business leaders, helping them navigate the complexity of building, retaining and growing their teams
- Implement HR procedures, policies, and best practices to manage a hypergrowth organization
- Serve as the guardian of WelcomeHome’s unique culture; create lasting change as we continue to scale
- Build the systems that ensure employee happiness, career growth, and retention
- Build and manage a program for assessment of compensation and benefits to market, help understand marketability of the overall compensation package
- Propose and lead programs such as performance acceleration, internal mobility, career planning, recognition programs, etc.
- Provide thought leadership and training in areas such as complaint/escalation handling, conflict resolution, etc.
- Root cause and problem solve people-related issues
- Partner with finance and department leaders in management of payroll and related changes
- Manage annual review of benefits
This position is based in our Atlanta office. While WelcomeHome supports remote work, employees are only eligible after 6 months of full-time employment.
About You
The ideal candidate is an organized, thoughtful, and detail-oriented individual who is inspired by innovation and our customer’s success. In addition, you will have:
- 3+ years of experience in human resources with broad departmental skills
- Highly collaborative and flexible style
- Ability to exercise tact and diplomacy to resolve sensitive issues
- Ability to coach, mentor and advise where appropriate to help managers and employees grow and develop in alignment with business and personal goals
- Excellent written and verbal communication skills
What You'll Get
WelcomeHome values all of its employees and strives to provide a competitive compensation package.
Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.
But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.
Get In Touch
If interested, please reach out to Jobs@welcomehomesoftware.com or fill out our jobs form.
About WelcomeHome
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators.
Since product launch, our company has experienced dramatic growth, fueled by passionate clients.
About the Role
The Digital Marketing Manager will work with our Marketing and Sales leadership team to generate awareness and interest in WelcomeHome’s incredible product.
Responsibilities will include:
- Strategize, execute, and optimize a data-driven ABM strategy to achieve sales goals
- Develop and deploy multi-channel ABM campaigns, including crafting strategy, aligning internal teams, and project managing execution
- Apply an experimentation mindset to ABM campaigns to drive, test, learn, and optimize
- Iterate and optimize campaigns based on data and analysis of ABM campaigns and tactics
- Collaborate with Sales team to select, refine, and iterate key account list
- Deliver account research and analysis to drive ABM strategies
- Provide ongoing reporting, campaign insights, and pacing toward goal to stakeholders
- Partner closely with our marketing manager to define and execute the content strategy
- Partner closely with our sales team to ensure strong marketing and sales alignment
About You
The ideal candidate is an organized, thoughtful, and detail-oriented individual who is fueled by results. In addition, you will have:
- 3+ years of experience in marketing or a similar field, with the desire to learn more about account-based marketing
- Experience with paid advertising including LinkedIn and Google Adwords
- Highly organized and efficient with the ability to develop and execute against an evolving plan
- Able to clearly communicate new ideas, products, and campaigns to both internal and external stakeholders
- Team player that is able to work both collaboratively and autonomously
- Strong project management, time management, prioritization, and organizational skills
- Demonstrated ability to achieve results working cross-functionally with sales, marketing, and product teams
- CRM/marketing automation background, preferably HubSpot
- Proven ability to think strategically, but with exceptional attention to detail in execution
What You'll Get
WelcomeHome values all of its employees and strives to provide a competitive compensation package.
Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.
But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.
Get In Touch
If interested, please reach out to Jobs@welcomehomesoftware.com or fill out our jobs form.
About WelcomeHome
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators.
Since product launch, our company has experienced dramatic growth, fueled by passionate clients.
About the Role
The Content Marketing Manager will work with our Marketing and Sales leadership team to generate world-class content (video, web, print) that educates and, at times, entertains our amazing senior living clients.
Responsibilities will include:
- Work with the senior team, across all functions, to define the content calendar on a rolling basis
- Produce high-quality articles, white papers, blogs, press releases, email marketing messages, case studies, presentation content, survey reports and web copy
- Continuously measure and improve content performance; create reports leveraging Google Analytics, HubSpot and social media analytics tools
- Stay up-to-date with the latest industry trends and customer challenges in order to build a more effective editorial calendar
- Interact with content specialists, graphic designers and internal team members to create and review all content & ensure consistent message
This position is based in our Atlanta office. While WelcomeHome supports remote work, employees are only eligible after 6 months of full-time employment.
About You
The ideal candidate is a creative self-starter who is excited to help clients improve their business and help WelcomeHome amplify its voice.
In addition, you will have:
- Bachelor’s or Master’s in marketing, communications, journalism or related discipline
- 3+ years of content marketing or direct copywriting experience
- Strong communication skills
- Ability to develop, organize, and maintain process documentation
- Ability to create, update, and maintain training documents
- Excellent grammar, punctuation and spelling skills
- Experience/consistent performance in deadline-oriented environment due to tight time restraints and volume of work
- Ability to manage multiple projects and juggle priorities
- Clear, effective communicator—verbally and in writing—with the ability to be persuasive
- Demonstrated ability to work productively with counterparts in a cross-functional capacity
- Editorial mindset that seeks to understand what audiences consume and how to create it
- Ability to analyze and present content and social performance
- Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of traffic, leads and sales
- Strong knowledge of content marketing strategy and channels
- Senior living industry knowledge is a plus
What You'll Get
WelcomeHome values all of its employees and strives to provide a competitive compensation package.
Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.
But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.
Get In Touch
If interested, please reach out to Jobs@welcomehomesoftware.com or fill out our jobs form.
About WelcomeHome
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators.
Since product launch, our company has experienced dramatic growth, fueled by passionate clients.
About The Role
As the Customer Support Associate, you will work directly with our Customer Success team to ensure customers quickly adopt WelcomeHome and then continue to use and love our system.
This position is for coverage of West Coast clients and the hours will be 1:00-9:00 EST. For the right candidate, the position can be remote.
Responsibilities include:
- Answering email support questions about the product and its features
- Drafting articles for use in training
- Conducting client trainings and webinars
- Data analysis and data formatting
- Configuring the software to match the operators sales standards
About You
The ideal candidate is an organized, thoughtful, and detail-oriented individual who is inspired by innovation and our customer’s success, with 1-3 years of working experience. In addition, you will have:
- Excellent written and interpersonal communication skills
- Foundational knowledge of a business’s operational structure
- Foundational knowledge in marketing
- Desire to learn and ability to adapt
- Proficient in Microsoft Excel and PowerPoint
- Critical thinking skills
- Data analysis skills
What You'll Get
WelcomeHome values all of its employees and strives to provide a competitive compensation package. Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO.
But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.